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A DataSight remote support session may be started by the following steps below.

​Windows

  • Open the link  attended.remotepc.com

  • Select Windows-Download Host to download the host file: RemotePCAttended.exe

  • Open the downloaded host file: RemotePCAttended.exe and follow the instructions to install and run the host client.

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Mac

  • Open the link  attended.remotepc.com

  • Select Mac-Download Host to download the host file: RemotePCAttended.dmg

  • Open the downloaded host file: RemotePCAttended.dmg and follow the instructions to install and run the host client.

  • A 9-digit session code will be generated.

  • Share the code with your DataSight support representative to allow access to your computer.

Tel. (512) 777-5592 

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